New Tower Theatre Update Here. | Support SLFS here or join the Red Carpet Club here. | Summer Showdown begins May 31. Get tickets now.

Ticket And Venue Policies

SLFS is a Cinemasafe venue, and is watching protocol for health and safety recommendations. We update this page frequently. For information about our Code of Conduct click here.

SLFS Terms and Conditions of Event Participation

SLFS will adhere to the guidelines and standards set by World Health Organization (WHO), Centers for Disease Control and Prevention (CDC), local and state health authorities, and the voluntary #CinemaSafe (Cinemasafe.org) guidelines developed by the National Association of Theatre Owners. 

Last Updated: 12/28/2023

When Attending In Person

SLFS does not currently request proof of vaccination.  

Those who wish to wear masks are welcome at SLFS.

Salt Lake Film Society has upgraded its HVAC with high MERV-rated, and increased air outflow air.

If attending on Mondays: 

To allow access to those in our community who are at higher risk for Covid, SLFS has set Mondays aside as a CinemaSafe+ day. If attending on Mondays, please plan to show one of the following items to gain entry to the theatre – along with your pre-purchased ticket from SLFS.org or SLFStix.org:

  • Physical vaccination card
  • Photo of vaccination card, on phone or printed (photo must be legible)
  • Digital vaccination record
  • Negative COVID-19 test result proof (within prior 48 hours) 
  • You may also be required to show a photo I.D.

On this day, children under 12 who cannot yet be vaccinated may attend provided they are accompanied by a fully-vaccinated adult, and they wear a mask. 

Thank you for helping our nonprofit and small team of staff and volunteers thrive during this challenging, ever-changing COVID landscape. 

*Full vaccination is defined as two weeks after the final dose of the Pfizer or Moderna vaccines, or two weeks after the single dose Johnson & Johnson vaccine. Salt Lake Film Society recognizes exceptions based on Title 1 of the ADA and Title VII religious if notified at time of entry.  

How to purchase a ticket

It’s easy to purchase tickets online before your arrival and avoid waiting. If you’d rather visit us in-person to purchase your tickets we have in-person kiosks and staff are happy to assist any patron at the Concessions counter for a ticket purchase. Just ask our friendly volunteers!

To receive a ticket to a screening at Salt Lake Film Society (“SLFS”) Broadway Centre Cinemas and Tower Theatre, please visit our website at www.slfs.org or our ticketing portal www.SLFStix.org, and follow all ticketing prompts to the screening event of your choice.  

Ticket prices are currently: Full Price Evening $12 (no fees! so this ticket is the lowest priced movie ticket around), Matinee $10 (no fees!). Look for soon-to-come Military discounts. Special event tickets vary from $15-30 and will be posted in the information section of the event at the time of purchase. 

Refund Policy

Requests for refunds should not be honored after a film is on screen for 10 minutes. In lieu of refund managers may offer complimentary tickets to another show.

Late Entry Policy

SLFS takes pride in preserving the cinematic experience.  Please do not arrive late to a film.  Arriving late disrupts the film experience for fellow patrons.

Films start on time at SLFS, and begin with a short SLFS pre-show, which includes movie trailers and SLFS program information. 

If a special guest is in attendance, the event will start on time. For these specialty screenings, SLFS will not allow late admission. 

Content Advisories/Trigger Warnings 

SLFS does not provide advisories about subject matter or potential triggering content.

The films and film-artists that SLFS programs for the community have their own unique perspectives, voices, and ideas. SLFS does not censor the expression of ideas, rather, we present  works of film artists to our audiences as-is. 

We trust SLFS audience’s to self-select their choice of film and ask that they do their own research on films before attending if there is a concern about the film content. SLFS does not guarantee that any given film will not contain challenging or triggering content to any specific individual.  

Beyond the synopses and trailers featured on our website, other sources of information about content and age-appropriateness for specific films can be found on Common Sense Media IMDb  and DoesTheDogDie.com  as well as thorough general internet searches. 

SLFS programs are based on 4 core values: 

  • Artistic Merit 
  • Critical Merit 
  • Festival & Awards History 
  • Community-centric 

Staff Protocols

SLFS offers incentives for all staff to stay current on Covid and Flu vaccinations.

All SLFS staff are provided with and wear face masks should they choose to wear them.

Staff have access to cleaning stations throughout the venue.  

Sanitizer stations have been installed in staff areas. If you find a cleaning station is empty of sanitizer, please report this to our staff.

All staff have been trained to adhere to strict cleaning protocols to keep high-touch surfaces cleaned on a regular basis.

All staff have been instructed to not come to work if showing any symptoms related to communicable illness.  

If staff members report ill, then test positive for Covid19, SLFS follows all World Health Organization isolation and quarantine advice. Staff do not return to work until they test negative for Covid19 for 2 tests, 48 hrs apart.

SLFS pays our staff members full wages during times of illness as a policy.

Visitor Protocols

SLFS has a comprehensive Code of Conduct you can read here and upholds high standards for our patrons and ourselves with regards to this code. 

SLFS does not have assigned seating.  We recommend patrons arrive early for all showtimes and choose the seats they prefer. Special events at SLFS sell out early and those who arrive later may not find seats together.

Jani-King, a local janitorial company, has been contracted by SLFS to complete a deep clean of all theaters and restrooms nightly.

High-touch surfaces throughout the venue will be cleaned on a regular basis during regular operations.

If circumstances change from time of purchase to your visit, and you no longer wish to attend an in-person event, please email info@saltlakefilmsociety.org for a full refund of any purchase.

When attending in-person film

We care deeply about the well-being and safety of our audiences and staff. With that in mind, we require proof of full vaccination* or a negative COVID test within the prior 48hrs for all screenings and events at the Broadway Centre Cinemas and Tower Theatre.
Going to the movies in-person at SLFS is easy; you will simply need to show one of the following items to gain entry to the theatre – along with your pre-purchased ticket from SLFS.org.
  • Physical vaccination card
  • Photo of vaccination card, on phone or printed (the photo must be legible)
  • Digital vaccination record
  • Negative COVID-19 test result proof (within prior 48 hours)*
  • You may also be required to show a photo I.D.
  • Children under 12 who cannot yet be vaccinated may attend provided they are accompanied by a fully-vaccinated adult, and they wear a mask.

*Free state testing sites are offered, with rapid-testing options at multiple drive-through locations – find your nearest testing center at coronavirus.utah.gov

What's changed at the theaters?

  • We’ve upgraded our HVAC with high MERV-rated filters and increased air flow. These new systems increase our air quality and filtration capabilities throughout the building. 
  • Hand sanitizer stations have been installed throughout the building.
  • We have contracted with Jani-King specialists to enhance overnight cleaning.
  • Signage has been posted throughout the building to direct traffic and remind visitors of our guidelines, including social distancing in lines.
  • Seating is first-come, first-served, and SLFS cannot guarantee that someone will not sit near you, so all patrons are welcome to move throughout the auditorium as desired if change-of-seat is necessary. Those who leave before or during a show due to seating concerns and wish a refund, can email info@saltlakefilmsociety.org for a full refund.
  • We have purchased moveable plexiglass stations for volunteers to use.

     

     

  • We have a new ticket-less system of box-office so that online purchases are required.  Tickets can be purchased at SLFStix.org before you come to the theater.

     

     

  • We have instituted self-serve concessions option to reduce touchpoints, along with self-checkout options.
  • SLFS continues to offer SLFSathome, our digital screen program for those who are not comfortable attending in-person screenings. 
  • SLFS Red Carpet Club donors can now access their discounts online in our new ticketing system.
  • SLFS is a donor-supported cinema arts organization operated by both staff and community volunteers. Please be kind and respectful while in SLFS venues as you may just be speaking to your neighbor! 

If attending on Mondays: 

To allow access to those in our community who are at higher risk for Covid, SLFS has set Mondays aside as a CinemaSafe+ day. If attending on Mondays, please plan to show one of the following items to gain entry to the theatre – along with your pre-purchased ticket from SLFS.org or SLFStix.org:

  • Physical vaccination card
  • Photo of vaccination card, on phone or printed (photo must be legible)
  • Digital vaccination record
  • Negative COVID-19 test result proof (within prior 48 hours) 
  • You may also be required to show a photo I.D.

On this day, children under 12 who cannot yet be vaccinated may attend provided they are accompanied by a fully-vaccinated adult, and they wear a mask. 

Thank you for helping our nonprofit and small team of staff and volunteers thrive during this challenging, ever-changing COVID landscape. 

*Full vaccination is defined as two weeks after the final dose of the Pfizer or Moderna vaccines, or two weeks after the single dose Johnson & Johnson vaccine. Salt Lake Film Society recognizes exceptions based on Title 1 of the ADA and Title VII religious if notified at time of entry.  

SLFS Code of Conduct SLFS strives to provide a welcoming space for every individual in our community. We uphold a mutual respect for the expression of a multiplicity of ideas and perspectives. We ask that our patrons in turn hold themselves to a high standard of conduct including demonstrating kindness, respect for each other and striving to engage in non-disruptive debate and discussion before or after the film is being shown .  While disagreement, differing viewpoints, and robust debate are part of what makes the film-going experience at SLFS so valuable, behavior considered inappropriate, in any way violent, abusive, or threatening will not be tolerated and appropriate action will be taken if needed. SLFS is a strong ally with many minority communities. We hold our staff and board accountable for continually evolving in the work of anti-racism. We strive to make our venues a welcoming and safe harbor for communities in pain due to systemic racism, bigotry, hatred, or discrimination.  Our core values at SLFS are: 
  • Acting with Professionalism
  • Creating connections 
  • Being welcoming
  • Striving to evolve
  • Demonstrating Innovation 
  • Being Passionate  
  • Being Life-balanced
Patron Code of Conduct SLFS expects that those who share our spaces will demonstrate:
  • Respect and decency to others at all times. SLFS recognizes and celebrates the uniqueness of individuals of all races, ethnicities, gender identities/expressions, differently abled or physically unique bodies, disabilities, sexual orientations, religions, nationalities, languages, economic statuses, and immigration statuses.
  • Respect for the safety and humanity of others. Under no circumstances are unwelcome physical attentions, advances, sexual harassment or stalking permitted on the premises.
  • Respect for the physical and personal space of others. In these times especially, we expect our community to respect other people’s comfort level when it comes to physical space needs. Noticing when people are attempting to stay six-feet apart, are wearing masks, or other cues can help maintain an enjoyable experience for all.
  • Respect for others in the use of speech and language. SLFS reserves the right to remove patrons who exhibit disruptive behavior. In our physical venues and online spaces, SLFS will not engage with, and may block or ban, those who promote speech that includes hate, offensive language, or is abusive (trolling).
  • Respect for all anti-piracy measures to protect the film industry. Piracy threatens the wellness of the art form and the livelihood of film artists. SLFS encourages patrons to refrain from visiting websites that frequently pirate or make available pirated copies of the work of film artists.
  • Respect for the physical space. SLFS works hard to keep the Broadway and Tower spaces clean, welcoming. safe and even engaging. Please respect this work and our spaces.  Notify a manager on duty if you see something in the venue that needs to be cleaned, improved, or reported as damaged.

If you experience or witness any inappropriate conduct while in our physical venues, please report the incident to a manager on duty. If you see inappropriate conduct online, please email us at info@saltlakefilmsociety.org